FAQ

Your questions. Our answers.

AI assistants, visibility and plans: everything we get asked, sorted by topic.

Understanding GEO

What it is, how AI assistants choose, and how it differs from classic search optimization.

What is GEO (AI visibility)?

More and more customers ask ChatGPT, Gemini or Perplexity directly: “Which dentist in Granby is good?”. These AIs recommend the businesses for which they find clear, consistent information on the web. GEO means making your business easy for them to understand and cite.

What is the difference between GEO and local SEO?

Local SEO targets classic search results and Google Maps: your business listing, your reviews, your place on the map. GEO targets the answers written by AI assistants such as ChatGPT or Gemini. Both rely on clear, consistent information. Citova focuses on GEO: helping AI understand your business so it can cite it.

Can you make me appear in ChatGPT?

No one can guarantee that. We put in place what helps assistants understand and cite a business: consistent information, structured data, clear content and reliable mentions.

Which AI assistants do you target?

The main ones: ChatGPT, Gemini, Claude, Perplexity, Copilot, Grok, Meta AI, Mistral, DeepSeek and Google’s AI overviews. They all draw on the public information about your business.

Are you partners of Google or OpenAI?

No. Citova is not affiliated with any platform. We work from what these tools publish and what we observe.

Results and guarantees

Realistic timelines, and what we can honestly promise.

How long before I see results?

Each AI updates what it knows at its own pace. We fix your information from day one, then measure every month what ChatGPT, Gemini and the others say about you. What follows depends on the competition in your trade and your city.

Can you guarantee that AI will recommend me?

No, and no one can honestly do so. Each AI chooses its answers itself, and they change from one question to the next. What we do guarantee: clear information everywhere, rigorous tracking and results presented with full transparency.

Plans and terms

Pricing, commitment, and who it is for.

How much does your plan cost?

It depends on you. Every plan is tailored to your trade, your city, your competition and your goals. After the free audit, we give you a clear quote with no commitment. You know exactly what you pay before you start.

Is there no commitment?

Correct. You can stop at any time, at no cost. Your information always stays yours. And we take no shortcuts: everything we say about you is true.

Who are your services for?

Any local business with an address or a service area: clinics, contractors, restaurants, shops, professionals… If your customers ask AI who to call near them, we can help. We work everywhere in Quebec, and anywhere in the world, remotely.

What are the terms of working together?

The plan has no commitment: you can stop at any time, at no cost. The price is set in a written quote before we start. All the details are in our terms of use and service (in French).

How we work

What we actually do so AI reads your business well.

How does the engagement work?

We start with a free audit: what AI says about you today. We then send you a written quote. If you go ahead, we fix your information, then check every month what AI answers and adjust. You receive an AI visibility report every month.

Why does the consistency of my information matter so much?

Because an AI cross-checks several sources. When they contradict each other, it has less reason to trust you, and it may even repeat the wrong information.

What is structured data?

It is code that is invisible to your visitors but readable by machines. It describes your business in a standard way: name, address, hours, services, frequently asked questions.

Do I need to redo my website?

No. The changes are targeted: structured data, clearer service pages and question-and-answer content. We can work with the person who manages your site.

Will you write dozens of keyword-stuffed articles?

No. That kind of generic content dilutes your message. The best content for AI is the kind that truly helps a human: precise, verifiable and specific to your business.

Tracking and reports

How we check what AI answers, month after month.

Why test the same question several times?

Because an AI’s answers vary from one time to the next and from one tool to another. Regular tests, done the same way, show a more reliable trend than a single test.

What does the monthly report contain?

The questions tested, the assistants checked, whether you are named or not, the accuracy of the information given, the competitors that keep coming up and the next actions.

Can I run these tests myself?

Yes, and it is a good habit. Ask a few assistants to recommend a business like yours in your city. Our tracking adds consistency, comparison with your competitors and an action plan.

A question that isn’t here ?

Call Léo directly. Answers in French or English, within 24 h.

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